Delivering Tangible Solutions For Real-World Issues

HPN NORTH 2023 AGENDA

HPN is a unique, two-day learning and networking event which brings together the most inspirational leaders and transformational suppliers in the healthcare sector to share cutting-edge insight, knowledge and experience. Our agenda is carefully curated to address the most relevant and emerging challenges in the sector.

HPN North 2023

28th - 29th March, Hilton Deansgate, Manchester

Day 1
Day 2

28 March 2023

8:45 am - 8:50 am

Main Room

Chair's Opening Remarks

Dame Linda Pollard

Chair
Leeds Teaching Hospitals NHS Trust

Welcome to the Healthcare Partnership Network.
8:50 am - 9:30 am

Main Room

Panel Discussion: Delivering high quality care in an uncertain political and financial environment

Dame Linda Pollard

Chair
Leeds Teaching Hospitals NHS Trust

Foluke Ajayi

Chief Executive Officer
Airedale NHS Foundation Trust

Rachel Power

Chief Executive
Patients Assocation

Nigel Edwards

Chief Executive
Nuffield Trust

Wendy Reid

Director of Education and Quality, Medical Director
Health Education England

Henri Murison

Chief Executive
Northern Powerhouse Partnership

The political context for healthcare is extremely challenging. With inflation and its degrading effect on budgets, increasing pressure on services, and growing industrial unrest, many leaders see this as much worse and more complex than ...

The political context for healthcare is extremely challenging. With inflation and its degrading effect on budgets, increasing pressure on services, and growing industrial unrest, many leaders see this as much worse and more complex than the pandemic. This keynote panel will bring together thought leaders and senior executives to address the political and financial challenges and what they really mean, with an emphasis on the art of working through the unrest and uncertainty around policy to continue to deliver high-quality, safe care.
9:30 am - 9:50 am

Main Room

Headline Presentation: 3M M*Modal - Faster input, better output – how to make smart data

Alex Johnston

Sales Director, UK & Ireland
3M M*Modal

Wieland Sommer

Chief Executive
Smart Reporting

To effectively tackle increasing patient demand, rising costs and staff shortages, Trusts need to consider how to leverage the data they collect along the patient journey. To extract key insights to support service redesign, without incr...

To effectively tackle increasing patient demand, rising costs and staff shortages, Trusts need to consider how to leverage the data they collect along the patient journey. To extract key insights to support service redesign, without increasing the workload of their already stretched clinical staff.

Hear how 3M is accelerating innovation in artificial intelligence-powered conversational solutions to halve the amount of time clinicians spend on administrative tasks, transform unstructured data into actionable data through state-of-the-art synoptic reporting and natural language understanding. This enables data-driven decision making through 3M’s Population Health Management solutions to prioritise patients on your waiting lists.

By proactively filling gaps in medical documentation, reducing code omissions and intercepting errors that lead to poor data quality, 3M has helped Trusts obtain £Ms in additional reimbursement via tariff uplift for the services they provide. This should be a Trust’s key focus now that all elective care will be funded using the NHS Payment Scheme.
9:50 am - 10:40 am

Main Room

Dragon's Den Speed Presentations

Our signature ‘Dragons’ Den’ session provides each solution provider with an opportunity to deliver a short pitch, explaining why they are here and how their services can help tackle some of the sector’s ongoing challenges.
...

Our signature ‘Dragons’ Den’ session provides each solution provider with an opportunity to deliver a short pitch, explaining why they are here and how their services can help tackle some of the sector’s ongoing challenges.
10:45 am - 12:00 pm

Main Room

Coffee Break and Business Meetings

15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
12:05 pm - 12:45 pm

Main Room

Case Study Sessions: Driving efficiency and productivity through digital innovation

Ian Hogan

Chief Information Officer – Digitally Integrated Care and Interim Deputy Director of Digital
Northern Care Alliance NHS Foundation Trust

Leonardo Tantari

Chief Digital Information Officer
West Yorkshire ICS

Tamara Everington

Chief Clinical Informatics Officer
Hampshire Hospitals NHS Foundation Trust

Abigail Harrison

CIO and Deputy Director of Quality, Innovation and Improvement
North West Ambulance Service

How do you make the right choices about what you invest in? How do you cut through the noise of the marketplace and identify solutions that will actually help to solve the problems you face? How do you evaluate success? Join three speake...

How do you make the right choices about what you invest in? How do you cut through the noise of the marketplace and identify solutions that will actually help to solve the problems you face? How do you evaluate success? Join three speakers representing acute care, ICS, local authorities and ambulance services as they present 10-minute practical case studies detailing how they have delivered successful productivity and efficiency programmes through digital transformation. This will be followed by a moderated discussion and Q&A session with all speakers.
12:50 pm - 1:10 pm

Main Room

Migrating to Microsoft Azure? This is how you Plan and Design your migration with a business case in 8 weeks

Stefan Pilipovic

Industry Lead: Healthcare
Ans Group

Sarah Ellis

IT Operations Director
Dudley Group NHS Foundation Trust

Stefan Pilipovic, ANS’ Healthcare lead will be speaking alongside Sarah Ellis, of the Dudley Group. In discussion is their approach to migrating the trust from their legacy on prem environment into Microsoft Azure – focusing on the f...

Stefan Pilipovic, ANS’ Healthcare lead will be speaking alongside Sarah Ellis, of the Dudley Group. In discussion is their approach to migrating the trust from their legacy on prem environment into Microsoft Azure – focusing on the following key points:
• The challenges The Dudley Group faced and how they overcame them
• What does the future look like?
• ANS’s approach on delivering a plan & design and supporting a business case for a cloud migration

Learn more about our speakers:
ANS’ Healthcare Lead, Stefan Pilipovic, has been working with the NHS for the last 7 years to deliver transformational programs of works, ranging from the track and trace cloud platform and re-platforming the CQRS application, to working with Trusts to migrate their DCs into the cloud.
Our guest speaker, Sarah Ellis, is the IT Operations Director at Dudley Group NHS Foundation Trust, and she will draw on her experience with digital transformation within the Dudley Group to explain how they overcame challenges.
1:10 pm - 1:30 pm

Main Room

Tackling health inequality and inequity

Kiran Patel

Chief Medical Officer, Deputy CEO
University Hospitals Coventry and Warwickshire NHS Trust

Can the NHS contribute to the health inequalities agenda, or are we content just to deal with the consequences? This thoughtfully challenging talk will focus on successful strategies for tackling health inequalities and the impact that a...

Can the NHS contribute to the health inequalities agenda, or are we content just to deal with the consequences? This thoughtfully challenging talk will focus on successful strategies for tackling health inequalities and the impact that a cohesive approach can deliver.
1:30 pm - 2:15 pm

Main Room

Networking Lunch

An opportunity to connect with your peers and suppliers to talk over the learnings from the event. Lunch is served buffet style and a range of options are available to cater for different dietary requirements.
2:15 pm - 2:35 pm

Main Room

Connectedness in Healthcare: The Tech Enabler for Integrated Care Systems

Martin Taylor

Deputy CEO
Content Guru

In today’s NHS and ICS landscape, healthcare organisations must work together to deliver better patient outcomes alongside unheralded levels of efficiency. Technology, properly designed and applied, is the enabler of the joined-up serv...

In today’s NHS and ICS landscape, healthcare organisations must work together to deliver better patient outcomes alongside unheralded levels of efficiency. Technology, properly designed and applied, is the enabler of the joined-up service provision that patients, health leaders and policy makers are seeking.
At the heart of an ICS should lie the control centre – a technology platform connecting patients, healthcare professionals, distributed digital devices and clinical record systems. The cloud-based technology behind the control centre is already at work transforming NHS England’s 999 and 111 delivery, through the national IRP and SVCC programmes. Now the scene is set to deploy services scaled for the ICS level, enabling primary care, acute hospitals, mental health, community and social care to work in harness for improved whole system outcomes.
In this speaker session, Martin Taylor will summarise the IRP and SVCC programmes and explore how virtual front doors, back doors and wards, delivered with integration and intelligent automation, can bring transformative change at the same time as realising the cost savings necessitated by economic constraints.
2:40 pm - 3:00 pm

Main Room

How can intelligent automation help the NHS with efficiency gains?

Holly Hall Hare-Scott

Senior Partner
TPXimpact

Helen Winter

Clinical Director
Somerset, Wiltshire, Avon and Gloucestershire Cancer Alliance

Covid accelerated the need for rapid digital transformation. The demand
and pressures of budget restrictions and staff attrition continues to impact the NHS,
how can it continue to innovate and deliver efficiencies and better...

Covid accelerated the need for rapid digital transformation. The demand
and pressures of budget restrictions and staff attrition continues to impact the NHS,
how can it continue to innovate and deliver efficiencies and better user experiences at
pace?

Automation has been highlighted as a strong contender to support these challenges,
with its quick returns on investment, scalability and reusability.
TPXimpact is a leader in supporting intelligent automation within the NHS, especially

within patient pathways. This session will detail how they can support NHS automation
projects from conception to go live using their client SWAG as a real life example.
3:05 pm - 3:25 pm

Main Room

Is AI transforming Patient outcomes in healthcare

James Norman

EMEA and Life Science Solutions Director
Pure Storage

AI has the potential to revolutionise healthcare by improving patient outcomes. One area where AI is making significant progress is in enterprise imaging, where it is being used to analyse medical images and provide more accurate diagnos...

AI has the potential to revolutionise healthcare by improving patient outcomes. One area where AI is making significant progress is in enterprise imaging, where it is being used to analyse medical images and provide more accurate diagnoses. By using AI algorithms to analyse medical images, healthcare professionals can improve the speed and accuracy of diagnoses, leading to better patient outcomes.
However, the adoption of AI in healthcare has faced several challenges; Standardisation, interoperability of healthcare data, Bias, Privacy, Compute power and access to data. This has made it difficult to integrate AI algorithms into existing healthcare systems, which are often fragmented and siloed.

Despite these challenges, the successful adoption of AI in enterprise imaging is a promising use case for the technology. By leveraging AI algorithms to analyse medical images, healthcare professionals can improve the accuracy and speed of diagnoses, leading to better patient outcomes. AI is improving patient outcomes in healthcare by providing more accurate and personalised diagnoses and treatment plans. While there are challenges to overcome, the successful adoption of AI in enterprise imaging is a promising use case for the technology. As AI continues to develop and evolve, it has the potential to transform healthcare and improve patient outcomes even further.
3:30 pm - 4:45 pm

Main Room

Coffee Break and Business Meetings

15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
4:50 pm - 5:30 pm

Main Room

Panel Discussion: Strategies and solutions for workforce improvement

Masood Ahmed

Chief Clinical Information Officer
NHS Shropshire, Telford and Wrekin Integrated Care System

Sonia Patel

System Chief Information Officer
NHS England

Danny Mortimer

Chief Executive
NHS Employers

Em Wilkinson-Brice

National Director for People
NHS England

Richard Stubbs

CEO
Yorkshire and Humber Academic Health Science Network

Anna Boaden

Deputy Director
Adult Social Care Workforce, Department of Health and Social Care

Workforce is a fundamental factor in the NHS’s operational challenges, and the issue isn’t about to go away. Indeed, with increasing cost of living and the need for increased staff support, the challenge is more pressing than ever. W...

Workforce is a fundamental factor in the NHS’s operational challenges, and the issue isn’t about to go away. Indeed, with increasing cost of living and the need for increased staff support, the challenge is more pressing than ever. With the publication of the NHS’ long-term workforce imminent, this timely panel will focus on strategies and solutions that can help boost productivity and retention, including the role of technology and digital teams in supporting clinical colleagues and patient care.
5:30 pm - 6:00 pm

Main Room

Closing Keynote: Embracing innovation while providing safe and high-quality care for all

Sir Julian Hartley

Chief Executive Officer
NHS Providers

NHS Providers’ new Chief Executive, Sir Julian Hartley, will close day one with a keynote address. Drawing together earlier conversations about the workforce, operational and financial challenges faced by the NHS, Sir Julian will share...

NHS Providers’ new Chief Executive, Sir Julian Hartley, will close day one with a keynote address. Drawing together earlier conversations about the workforce, operational and financial challenges faced by the NHS, Sir Julian will share the benefit of his experience and insight to discuss how trusts can drive improvements for patients, service users and the communities they serve during what is a period of unprecedented challenge for health and care services.
6:05 pm - 7:45 pm

Main Room

Hotel Check-in/Free Time

Overlooking the Manchester metropolis, the 23-story Hilton Deansgate hotel is in the heart of the city center. Manchester Arena and Piccadilly Station are a mile away and we are surrounded by museums, shops and restaurants. Wake up to fl...

Overlooking the Manchester metropolis, the 23-story Hilton Deansgate hotel is in the heart of the city center. Manchester Arena and Piccadilly Station are a mile away and we are surrounded by museums, shops and restaurants. Wake up to floor-to-ceiling views and spend the evening sipping cocktails at Cloud 23- the highest bar in the city. Our health club features a fitness center, indoor pool, sauna and steam room
7:45 pm - 10:00 pm

Main Room

Drinks Reception & Networking Dinner

Sponsored by

3M M*Modal

Networking sessions – throughout the event we host a networking lunch as well as a dinner and drinks reception to give you ample opportunity to connect with your peers and suppliers over the learnings from the event. Dinner is served i...

Networking sessions – throughout the event we host a networking lunch as well as a dinner and drinks reception to give you ample opportunity to connect with your peers and suppliers over the learnings from the event. Dinner is served in formal-style seating to a set menu. Our delegate team will speak to you to ensure we cater for any specific dietary requirements.
12:50 pm - 1:10 pm

Breakout Room 1

Leveraging Technology in the Fight Against Healthcare Crisis: Best Practices for Hospitals

James Morriss

Director of Business Development
WifiSpark

This presentation will discuss how hospitals can utilise technology to better respond to healthcare crises such as pandemics, environmental or societal pressures. Topics include implementing applications such as electronic health records...

This presentation will discuss how hospitals can utilise technology to better respond to healthcare crises such as pandemics, environmental or societal pressures. Topics include implementing applications such as electronic health records, translation services, meal ordering and more as well as what can be done to address cost and efficiency concerns whilst improving engagement with patients.

The ultimate goal of the presentation is to provide guidance on how hospitals can effectively leverage technology to improve patient care and support healthcare workers.

Key learning points:
• Realise the value and opportunity in existing Hospedia infrastructure and being able to utilise this to save cost and deliver digital transformation at the bedside.
• Understand the potential to proactively solve existing problems such as bed blocking and freeing up staff time to increase efficiencies.
• Understand how this solution will better inform and educate patients and empower them on their healthcare journey.
1:10 pm - 1:30 pm

Breakout Room 1

Working in partnership to deliver innovation

Emma Hughes

Deputy Managing Director of Innovation
Alder Hey Children's NHS Foundation Trust

Elizabeth Crabtree

Programme Director - Children and Young People's Transformation
Cheshire and Merseyside Health and Care Partnership

Bringing together stakeholders from a Foundation Trust, an Integrated Care System and industry to deliver transformation alongside innovation, learn how this project delivered a digital point of access in alignment with mental health obj...

Bringing together stakeholders from a Foundation Trust, an Integrated Care System and industry to deliver transformation alongside innovation, learn how this project delivered a digital point of access in alignment with mental health objectives from the NHS Long Term Plan
2:40 pm - 3:00 pm

Breakout Room 1

My Medical Record - supporting patients to manage their own care

Ashwin Pinto

Chief Clinical Informatics Officer
University Hospital Southampton NHS Foundation Trust

Personal Health Records (PHR) are key tools to allow patients to take control of their health and improve outcomes. My Medical Record (MyMR) is an untethered PHR developed by UHS Digital which allows patients to co-produce a comprehensiv...

Personal Health Records (PHR) are key tools to allow patients to take control of their health and improve outcomes. My Medical Record (MyMR) is an untethered PHR developed by UHS Digital which allows patients to co-produce a comprehensive longitudinal health record and is in use across 15 NHS Trusts to date. This talk will highlight the value of MyMR in improving care of patients with long term conditions.
3:05 pm - 3:25 pm

Breakout Room 1

Why does technology make it so hard to communicate with each other?

Amandine Le Pape

Chief Officer
Element

Why can’t people using Microsoft Teams communicate with others using Slack? And worse, how has patient communications ended up being conducted via WhatsApp or other consumer grade messaging apps at times? It’s no wonder that slow, in...

Why can’t people using Microsoft Teams communicate with others using Slack? And worse, how has patient communications ended up being conducted via WhatsApp or other consumer grade messaging apps at times? It’s no wonder that slow, insecure email still rules the roost.

It’s time for a rethink. Healthcare providers should own their communications and not have all their data locked up in some vendor’s giant server. Instant messaging and video calling should be as easy as it is with email. And security should be paramount.

Amandine Le Pape, COO at Element and co-founder of Matrix.org, explains how we got into this mess and how we can get out of it.
12:50 pm - 1:10 pm

Breakout Room 2

Building the digital foundation

Darius Virabi

Healthcare Account Director
Proact

John Vincent

Healthcare Account Director
Proact

Matt Jeavons

Head of Transformation Consultancy
Proact

Join Proact’s healthcare IT experts as they explore how three NHS trusts have transformed frontline care through digitalisation. You’ll discover how Birmingham Women’s and Children’s Hospital is using data to make more informed I...

Join Proact’s healthcare IT experts as they explore how three NHS trusts have transformed frontline care through digitalisation. You’ll discover how Birmingham Women’s and Children’s Hospital is using data to make more informed IT decisions; how Northern Care Alliance are improving patient care in radiology and how Lewisham and Greenwich have improved employee productivity in the community. We’ll delve into our digital transformation blueprint for healthcare, sharing the five critical technology enablers of change that have driven these developments. Using the power of people and data to drive innovation, we’ll demonstrate how digitalisation can underpin transformation in patient care.
1:10 pm - 1:30 pm

Breakout Room 2

Building the healthcare IT infrastructure

Jav Yakub

Head of Infrastructure
Northern Care Alliance NHS Foundation Trust

The transformational potential of technology will not be realised while many providers struggle with basic IT infrastructure. But what does good look like? Join Jav Yakub as he draws on years of industry experience to highlight the key c...

The transformational potential of technology will not be realised while many providers struggle with basic IT infrastructure. But what does good look like? Join Jav Yakub as he draws on years of industry experience to highlight the key challenges for NHS IT infrastructure, and shares details of the work done at NCA to overcome them.
2:40 pm - 3:00 pm

Breakout Room 2

Healthcare cyber: secure by design

Rachael Fruin

Information and Cyber Security Advisor
Great Ormond Street Hospital for Children NHS Foundation Trust

As healthcare organisations continue to evolve digitally, it is essential to factor cyber security into every stage of a digital transformation programme. Join this session to understand how best to engage CISOs and their teams in new pr...

As healthcare organisations continue to evolve digitally, it is essential to factor cyber security into every stage of a digital transformation programme. Join this session to understand how best to engage CISOs and their teams in new projects, drawing on their expertise to ensure cyber risk is managed from the outset.
3:05 pm - 3:25 pm

Breakout Room 2

The Changing Role of Connectivity in Delivering First Class Patient Experiences.

George McGowan

Account Manager
Juniper

Naomi Elia

Head of Public Sector - UK/I
Juniper

The advancement of technology and connectivity has transformed the way healthcare is delivered, leading to significant improvements in patient outcomes and experiences. In this context, the role of connectivity has become increasingly im...

The advancement of technology and connectivity has transformed the way healthcare is delivered, leading to significant improvements in patient outcomes and experiences. In this context, the role of connectivity has become increasingly important in delivering first-class experiences to patients.
Connectivity has enabled healthcare providers to remotely monitor patients, share medical information in real-time, and provide access to telehealth services. This has helped to enhance patient engagement, improve care coordination, and reduce healthcare costs. Additionally, connectivity has facilitated the use of wearable devices, which allow patients to monitor their health and wellness daily, leading to early detection and prevention of diseases. Moreover, connectivity has enabled healthcare providers to leverage big data analytics, which provide insights into patient needs, preferences, and behaviours. This has helped healthcare providers to personalize care, improve patient outcomes, and optimize resource allocation.
However, the adoption of connectivity in healthcare also raises concerns around data security and privacy. Healthcare providers need to ensure that patient data is protected and only accessed by authorized personnel.
In conclusion, the role of connectivity in delivering first-class experiences in healthcare cannot be overstated. As healthcare continues to evolve, the integration of connectivity will be key to providing patient-centered care, improving patient outcomes, and driving down healthcare costs.
12:50 pm - 1:10 pm

Breakout Room 3

University Hospital Birmingham NHS Foundation Trust’s transformation into a more intelligent and sustainable, Finance and Operations, enterprise.

Dr Omer Moghraby

Consultant Psychiatrist, Senior Clinical Advisor
South London and Maudsley NHS Foundation Trust, Kings College London

UHB is aiming to transform the business value Finance and Operations provides to the Trust by replacing the current Systems estate with more agile, resilient and user friendly Enterprise level technology. Strategic benefits include addre...

UHB is aiming to transform the business value Finance and Operations provides to the Trust by replacing the current Systems estate with more agile, resilient and user friendly Enterprise level technology. Strategic benefits include addressing systemic IT and business process risks while generating operational efficiencies to support future growth/expansion and ultimately advance the provision of high quality patient care.
1:10 pm - 1:30 pm

Breakout Room 3

Strategic leadership to deliver Net Zero

Claire Igoe

Net Zero Programme Director
NHS Greater Manchester Integrated Care

How do you embed sustainability strategy across a whole organisation, redesigning working practices to deliver greener and more efficient services? In this session, Claire Igoe will share her approach to sustainable leadership – at bot...

How do you embed sustainability strategy across a whole organisation, redesigning working practices to deliver greener and more efficient services? In this session, Claire Igoe will share her approach to sustainable leadership – at both Trust and system level – and how this is adding value across the board.
2:40 pm - 3:00 pm

Breakout Room 3

Digitally enabled home care in Greater Manchester

Saif Ahmed

GP and Clinical Digital Transformation Lead
Health Innovation Manchester

This session takes a look at the work on digitally enabled home care in Greater Manchester including virtual wards, digital care homes and digital heart failure. Discover what teams have learned so far in their work to deliver a diverse ...

This session takes a look at the work on digitally enabled home care in Greater Manchester including virtual wards, digital care homes and digital heart failure. Discover what teams have learned so far in their work to deliver a diverse range of digital health and care innovations to improve and change the lives of a diverse and vibrant population, and hear more about challenges, solutions and achievements so far.
3:05 pm - 3:25 pm

Breakout Room 3

Scaling and Delivering return on investment from patient engagement platforms

Ally Haddow

Head of Commercial
DrDoctor

DrDoctor is an award-winning patient engagement platform that saves patients
and hospitals time, effort and money by helping patients digitally engage with
their healthcare provider. Our platform makes an instant impact by sh...

DrDoctor is an award-winning patient engagement platform that saves patients
and hospitals time, effort and money by helping patients digitally engage with
their healthcare provider. Our platform makes an instant impact by shifting
clinically-relevant patient interactions online. In this session we will dive into the how we are scailing this across NHS organisations at pace and delivering the return on investment that Trust desire

29 March 2023

8:40 am - 8:45 am

Main Room

Chair’s opening remarks
8:45 am - 9:25 am

Main Room

Panel Discussion: Building equality, diversity and inclusion in the NHS

Dame Linda Pollard

Chair
Leeds Teaching Hospitals NHS Trust

Eddie Olla

Chief Digital Officer
NHS Coventry Warwickshire Integrated Care Board

Stella Vig

National Clinical Director for Elective Recovery
NHS England

Richard Stubbs

CEO
Yorkshire and Humber Academic Health Science Network

Tracie Jolliff

Head of Inclusive System Development
NHS England

Equality, diversity and inclusion has been a core theme for the Healthcare Partnership Network over the last five years. This keynote panel will move the conversation on for 2023, focusing on how to deliver the cultural shift required to...

Equality, diversity and inclusion has been a core theme for the Healthcare Partnership Network over the last five years. This keynote panel will move the conversation on for 2023, focusing on how to deliver the cultural shift required to address inequity in the NHS, the role of allyship in driving change, and what the balanced healthcare leadership of tomorrow will look like. Join our outstanding panellists as they reflect on their experiences and share valuable insights which will help drive the evolution of your EDI strategy and practice.
9:25 am - 9:45 am

Main Room

A Brighter Future: Manchester’s Vision for Automation

Russ Boreham

Strategic Account Director
Automation Anywhere

Edd Berry

Director of Finance Innovation
Manchester University NHS Foundation Trust

With NHS Budgets under more pressure than ever before, Edd Berry will present a vision for how finance and other corporate back-office functions can adopt automation to radically change how they operate. Based on experiences begun in Fin...

With NHS Budgets under more pressure than ever before, Edd Berry will present a vision for how finance and other corporate back-office functions can adopt automation to radically change how they operate. Based on experiences begun in Finance Edd will share Manchester’s learning, how automation can transform work, improve governance, and inspire clinical services to transform too
9:45 am - 10:05 am

Main Room

Collaborating across care systems to achieve elective recovery

Stella Vig

National Clinical Director for Elective Recovery
NHS England

Elective recovery remains at the top of the list of priorities for NHS organisations. This keynote session will provide an update on progress at a national level, including the recently convened Elective Recovery Taskforce and the output...

Elective recovery remains at the top of the list of priorities for NHS organisations. This keynote session will provide an update on progress at a national level, including the recently convened Elective Recovery Taskforce and the outputs of its work, with an emphasis on the role of collaboration to deliver success. In particular, the talk will focus on examples of good practice from across the country: what is working, what is not, and how all stakeholders can address this shared challenge.
10:10 am - 10:30 am

Main Room

Improving Patient Pathways and Outcomes with Blue Prism’s Intelligent Automation Platform

Patrick Shephard

Head of Healthcare
SS&C Blue Prism Ltd

Karen Goman

Account Director - Healthcare
SS&C Blue Prism Ltd

Sheron’s focus is on the early diagnosis of cancer and innovation in the cancer pathway, putting in to operation new technologies to support clinicians across North East and North Cumbria to manage bottlenecks in the pathway and diagno...

Sheron’s focus is on the early diagnosis of cancer and innovation in the cancer pathway, putting in to operation new technologies to support clinicians across North East and North Cumbria to manage bottlenecks in the pathway and diagnose cancers earlier.

Blue Prism are the largest Robotic Process Automation provider to the NHS. Our Platform has proved itself again and again as a tried and tested solution for not only maximising efficiency and productivity, but also improving patient pathways and outcomes. In this session, Blue Prism will present how our platform and has saved millions of hours across the NHS, addressing both clinical and administrative workforce challenges. Within cancer pathways, how Blue Prism’s automations have enabled a more efficient way to manage the data and audit key milestones and how we are using RPA to deliver faster Diagnostics, supporting the National Diagnostics Programme.
10:35 am - 10:55 am

Main Room

Accurate and Affordable Medical Speech Recognition Solutions

Faiza Saleem

Sales Director
dictate.it

Dictate.IT’s speech recognition and clinical correspondence solutions can be implemented from primary care settings through to discharge in secondary care. We’re going to demonstrate how it’s possible to use speech recognition solu...

Dictate.IT’s speech recognition and clinical correspondence solutions can be implemented from primary care settings through to discharge in secondary care. We’re going to demonstrate how it’s possible to use speech recognition solutions to not only reduce letter turnaround times, but how our affordable and bespoke solutions can save time for clinicians as well. We’ll also be showing attendees how accurate our speech recognition solution is without any voice training. This is the future of speech recognition in healthcare – you don’t want to miss it!

Key learning points:
• How accurate Dictate.IT’s speech recognition is without training
• How Trusts and Primary Care settings can reduce letter turnaround times and eliminate backlogs
• How clinicians across the patient journey can save time and improve efficiency
• How Dictate.IT’s solutions are bespoke and affordable
11:00 am - 12:00 pm

Main Room

Coffee Break and Business Meetings

15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
12:05 pm - 12:45 pm

Main Room

Panel Discussion: Tackling discharge and patient flow

Eileen Burns

National Clinical Director for Older People and Integrated Person-Centred Care
NHS England

Sir Richard Leese

Chair
NHS Greater Manchester Integrated Care

Rachel Power

Chief Executive
Patients Assocation

Kathryn Lavery

Chair
Rotherham, Doncaster and South Humber NHS Foundation Trust

What does a truly integrated, patient-centric response to the discharge dilemma look like? Bringing together leaders from NHS England, integrated care systems, local authorities, acute trusts, ambulance services and – crucially – pat...

What does a truly integrated, patient-centric response to the discharge dilemma look like? Bringing together leaders from NHS England, integrated care systems, local authorities, acute trusts, ambulance services and – crucially – patient representative groups, this prestigious panel will pursue a robust conversation which aims to highlight the need for systemic strategy and partnership.
12:45 pm - 1:05 pm

Main Room

A data-driven approach to improving acute flow, capacity and outcomes

Paul Watson

Vice President, Healthcare & Life Sciences
Hitachi Vantara Ltd

Raj Jain

Strategic Advisor
Hitachi Vantara Ltd

By digitally reimagining workflows, healthcare organisations can transform the way they deliver care. Through better communication and collaboration, we can improve staff experiences, releasing time to focus on what really matters – de...

By digitally reimagining workflows, healthcare organisations can transform the way they deliver care. Through better communication and collaboration, we can improve staff experiences, releasing time to focus on what really matters – delivering quality care.

Hitachi has played a key role in making hospitals smarter and more data-driven. In the UK, the Hitachi Digital Care & Operations solution has been deployed to improve patient flow and efficiency, showing a 5-10% reduction in LoS and significantly reduced unplanned care. Bringing together data from hospital systems and sensors into a digital twin, the platform is providing real-time decision support and improving care coordination.

Key learning points:

1.Rethinking the operational management system with a digital lens
2.Enabling the front line with real time, data-driven thinking to propel improvement
3.Combining digital, lean and behavioural change to deliver better outcomes
1:05 pm - 1:25 pm

Main Room

Closing Keynote: Reflections on digital transformation: the grass isn’t always greener

Richard Corbridge

CIO
Boots UK

Join Rich Corbridge for a closing keynote address in which he will share his experiences of digital transformation in large enterprise. While there are definitely learnings to be taken from industry which will benefit NHS organisations, ...

Join Rich Corbridge for a closing keynote address in which he will share his experiences of digital transformation in large enterprise. While there are definitely learnings to be taken from industry which will benefit NHS organisations, Rich is also ideally placed to highlight the areas in which the health system is performing well – or even better – than the private sector.
1:30 pm - 2:30 pm

Main Room

Networking Lunch

An opportunity to connect with your peers and suppliers to talk over the learnings from the event. Lunch is served buffet style and a range of options are available to cater for different dietary requirements.
10:10 am - 10:30 am

Breakout Room 1

Revolutionising NHS Performance Reporting: Introducing an Automated PowerPoint Report Generator

Gavin Dyer

Account Director
Cloud 2

Darren Challender

Director of Healthcare Advisory
Cloud 2

In this session, we will be presenting our latest innovation for NHS performance reporting – an automated PowerPoint presentation generator. Building on the success of our Public View benchmarking service, this new tool is designed...

In this session, we will be presenting our latest innovation for NHS performance reporting – an automated PowerPoint presentation generator. Building on the success of our Public View benchmarking service, this new tool is designed to streamline the reporting process, providing healthcare senior managers with an efficient and effective way to visualise and communicate performance data.
With the ability to automatically generate comprehensive and visually appealing reports, this tool will save time and reduce the burden of manual report creation, allowing managers to focus on acting on the insights. Additionally, the tool will provide a consistent and standardised format for performance reporting, enabling easier comparison of data across departments, services, and committees.

Key learning points:
Join us to learn more about the features and benefits of this new tool and see a live demonstration of how it can improve your performance reporting processes. We look forward to sharing our vision for the future of NHS performance reporting and hearing your feedback and questions.
10:35 am - 10:55 am

Breakout Room 1

Unlock the benefits of digital innovation….Begin with the end in mind

James Davis

CEO & Chief Innovation Officer
Inico Health

Amanda Sparkes

Co Founder and Chief Clinical Officer
Inico Health

Digital innovation has the potential to revolutionise patient care, improve outcomes, and lower costs in healthcare. However, organisations often focus on implementing the latest technology without considering their ultimate goals. Begin...

Digital innovation has the potential to revolutionise patient care, improve outcomes, and lower costs in healthcare. However, organisations often focus on implementing the latest technology without considering their ultimate goals. Beginning with the end in mind can help organisations align their digital innovation efforts with their strategic objectives and optimize their return on investment.

We will be discussing why organizations should define their goals and objectives, identify the specific outcomes they hope to achieve, and the metrics they use to measure success. Additionally, how to evaluate the available digital tools and technologies to determine which ones will best help achieve their goals. Human factors such as staff and patient readiness to adopt new technologies, training, and accessibility should also be taken into consideration.

It is crucial to continually evaluate the impact of digital innovation efforts to ensure that they are achieving the desired outcomes. Monitoring metrics such as patient outcomes, staff productivity, and financial performance is necessary. If the results are not meeting expectations, organisations must be willing to adjust their approach and try new strategies.

Join us for an engaging and interactive session!
10:10 am - 10:30 am

Breakout Room 2

How to confidently deliver remote care at scale

Chris Taylor

Director of Partnerships
Islacare Ltd

Current healthcare models are not set up to cope with the rising demand of ageing populations. While concepts such as Virtual Wards are a step in the right direction, the limited scope will not deliver a fundamental shift in the way that...

Current healthcare models are not set up to cope with the rising demand of ageing populations. While concepts such as Virtual Wards are a step in the right direction, the limited scope will not deliver a fundamental shift in the way that we provide healthcare. By harnessing software and the media types that we use in everyday conversations, we can deliver a remote-first model at scale and across a broad range of clinical pathways. Through leveraging continuous, asynchronous and patient-generated information we can empower systems to deliver personalised care and backlog recovery.
10:35 am - 10:55 am

Breakout Room 2

Creating trust amidst uncertainty

Niall Carter

Head of Public Sector
Ring Central

Good communication is critical to trust and collaboration. It’s core to the service and engagement you create for your customers and employees. Recent megatrends have changed the tools we use to communicate and deliver service over...

Good communication is critical to trust and collaboration. It’s core to the service and engagement you create for your customers and employees. Recent megatrends have changed the tools we use to communicate and deliver service over. Near future megatrends are already shaping tomorrow’s communication and collaboration channels. In this talk we’ll summarise those changes and will help you decide how to select and use the most important channels to build trust and engagement in healthcare practice – now and for the future.
10:10 am - 10:30 am

Breakout Room 3

Co-Innovating Digital Health to solve healthcare pain points

Shaun Sen

Head of Healthcare Sector UK
Alcatel-Lucent Enterprise

Chris Derham

Head of Networks UK
Alcatel-Lucent Enterprise

Join ALE’s Healthcare Lead Shaun Sen as he delves into several common technology-related pain points, and unpacks proven solutions that have been co-innovated with real healthcare organisations to overcome challenges in ways that conne...

Join ALE’s Healthcare Lead Shaun Sen as he delves into several common technology-related pain points, and unpacks proven solutions that have been co-innovated with real healthcare organisations to overcome challenges in ways that connect patients, staff, devices, processes and facilities efficiently and securely.

Along the way, he will share insights into:
• how to create a patient care communication and information-rich pathway that starts with initial symptoms and GP appointments, and continues through the hospital stay to post-care at home
• how real-time location and movement alerts are saving Trusts from wasted search time, and saving significant budget in the process
• how to empower clinical staff to collaborate quickly and easily with decisions at their fingertips to allow more time with their patients

Key learning points:

A greater understanding of how to achieve, in the healthcare setting:
• Digital transformation enabled with value-add services
• Industry-leading communications and network infrastructure foundations
• Full mobility with always-on connectivity
• Efficient care delivery through real-time communication and collaboration services
• More time with patients and less time searching for people and medical equipment
• Better control over digital technologies and safety with streamlined alarm notifications
10:35 am - 10:55 am

Breakout Room 3

Regional and national portfolio visualisation for ICSs, NHSE and OHID: what these could look like and what they could deliver

Babar Shafiq

Business Development Manager
Radar Healthcare

Commissioning bodies are tasked with uniting health and social care stakeholders and are required to deliver effective governance across larger geographical portfolios. Despite their mandate, how can they practically maintain the necessa...

Commissioning bodies are tasked with uniting health and social care stakeholders and are required to deliver effective governance across larger geographical portfolios. Despite their mandate, how can they practically maintain the necessary oversight, and provide assurance when there are so many different systems and dashboards to navigate?

Babar’s experience across healthcare (working in mental health trusts, social services, public health, and having commissioned across primary, secondary, and specialised services) explores what a Radar Healthcare dashboard displaying regional or national service portfolios, could look like, but crucially, what it could deliver and how it can help to make a real difference to staff, patients and governance. Whilst, a number of NHS Trusts have already adopted this software, the potential for commissioning organisations is significant, regardless of their size or portfolio-complexity, and this demonstrates the versatility of Radar Healthcare’s unique digital solution.